CalBro – Privacy Notice
Effective Date: May 25, 2026
This Privacy Policy ("Policy") describes how CalBro ("we", "our", or "us") collects, uses, discloses, and otherwise processes your personal information when you use our Services (use of our Site, Mobile App, and other interactions you may have with us), as well as your privacy rights and choices regarding your personal information.
This Policy forms a part of our Terms of Service, and terms not defined in this Policy are defined in the Terms of Service.
If you reside in the U.S. and are under 13 years of age, you should not use our Services. If we become aware that an individual under 13 years of age may have provided us with personal information, we will investigate and, if applicable, take steps to remove and delete the data and delete that individual's account.
1. Personal Information We Collect
1.1 Personal Information We Collect Directly from You
- Account and Profile Information: This includes your name, email address, general location information, profile image or photo (optional), gender, and date of birth.
- Food and Activity Data: Information you voluntarily share about your dietary habits, consumed foods (including via image logging), calorie count, dietary restrictions, fitness goals, and body measurements. Note: This may include sensitive personal information when it indicates a health condition.
- Communications with Us: Information provided when communicating with customer support or submitting feedback.
- Payment Information: Purchases and subscriptions are processed through third-party platforms such as the Apple App Store and Google Play Store. Their terms govern payment processing.
1.2 Personal Information We Collect Automatically
We may collect Usage and Device Data, including details about your operating system, device identifiers, IP address, and actions taken while using the Services. We may also collect this information through cookies and similar tracking technologies to enhance your experience, ensure security, and provide personalized content.
1.3 Personal Information We Receive From Third Parties
- Social Login Providers: Information from Apple or Google if you sign in using their services.
- Connected Health Data: With your permission, we may collect relevant data from Apple HealthKit or Google Health Connect. This data is not used or transferred to third parties for marketing or advertising purposes.
2. How We Use Personal Information
- To provide, maintain, and improve our Services.
- To personalize your experience, generate AI-based food analysis, and track progress.
- To communicate with you regarding updates, support, or promotions.
- To train our AI models and improve our algorithms using de-identified or aggregated data.
- To ensure safety, prevent fraud, and comply with legal requirements.
3. How We Disclose Personal Information
We do not sell your personal information. We may disclose data to:
- Service Providers: Third parties that help us operate our Services, such as cloud hosting, analytics, and AI processing providers.
- Legal and Compliance Authorities: When required by law, subpoena, or other legal processes, or to protect our rights and user safety.
- Business Transfers: In connection with a merger, sale, or acquisition of all or a portion of our business.
4. Your Privacy Rights and Choices
Depending on your jurisdiction (e.g., CCPA for California, GDPR for the EU/UK), you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Opt-out of targeted advertising or restrict the processing of sensitive data.
- Withdraw your consent at any time.
To exercise these rights, please contact us at support.calbro@gmail.com.
5. Data Retention and Security
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. Once data is no longer needed, we securely delete or anonymize it.
We implement reasonable security measures to protect your data from unauthorized access, loss, or misuse. However, no internet transmission or electronic storage is 100% secure.
6. Children's Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from anyone under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the App or by email prior to the changes taking effect. Continued use of the Services signifies your acceptance of the updated Policy.
8. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- Email: support.calbro@gmail.com